Servicing

Your purchase of a Honda motorcycle guarantees you servicing and comprehensive parts backup from one of the biggest motorcycle dealer networks in Australia.

Our objective is to be an industry leader in providing competitive knowledge and skills based training to achieve successful outcomes across the Honda national dealer network, and most importantly, to provide competent technicians who will service Honda motorcycles to the safest standards for our consumers.

To further support dealers and consumers, Honda Australia operates the Honda Certified Technician (HCT) training program – a technical course specifically designed for service technicians within the Honda national dealer network.

HCT training comprises three levels of competency – Certified, Advanced and Master – with each level covering in detail a range of topics including maintenance, repairs, diagnostics and customer care.

Under the watchful eye of highly-qualified and industry-experienced trainers, technicians undergo extensive training in the form of practical and theoretical study to ensure their understanding of the technical components of Honda Motorcycle products.

Ask your dealer if your bike is being serviced by a Honda Certified Technician.

Only one brand of oils and chemicals guarantees performance in Honda engines. Starting with the development by R&D in Japan nobody else crafts these products to the industry’s most demanding standards… Honda quality! Renowned for quality and reliability, Honda Genuine Parts are made to ensure optimum performance on all levels. By insisting on Honda Genuine Parts you’re guaranteed the best parts money can buy. Don’t settle for anything else, always demand Honda Genuine Parts.

SERVICE FOR A CHANCE TO WIN

PROMOTION DETAILS

Promotion 1 July 2025 to 30 September 2025. To enter, complete a standard schedule service or an oil change service for your Honda motorcycle with a Honda authorised dealer, use genuine Honda oil and parts where available, and submit the entry form. Australian residents 18+ only with full or probationary/provisional motorcycle licence or motorcycle learner’s permit. 1 winner in each state/territory in Australia. Each winner will receive 1 double pass VIP Honda Experience to the AUSX Supercross Championship in Melbourne on 22 November 2025. Total estimated prize pool is $30,000. Prize draws at 11am (AEST) on 3 October 2025 and conducted at TPAL, Level 28, 2 York Street, Sydney, NSW 2000. Winners notified via telephone and email within 1 business day of draw and published on https://motorcycles.honda.com.au/owners/servicing. Honda Australia Motorcycle and Power Equipment Pty Ltd, Level 4/6 Gladstone St, Moonee Ponds Vic 3039. T&Cs at https://motorcycles.honda.com.au/owners/servicing. ACT: TP 25/01370 NSW: TP/04388

PROMOTION TERMS AND CONDITIONS

1. The Promoter is Honda Australia Motorcycle and Power Equipment Pty Ltd ACN 006 662 862, Level 4/6 Gladstone St, Moonee Ponds VIC 3039 (Promoter).
2. The name of the Promotion is ‘Service for a chance to win’ (Promotion).
3. Entry into the Promotion shall be deemed your acceptance of these terms and conditions.

Eligibility

4. To be eligible to enter the Promotion, you must:
1. be an Australian resident;
2. hold a current Australian full or probationary/provisional motorcycle licence or motorcycle learner’s permit;
3. be aged 18 years or over;
4. own a Honda motorcycle; and
5. comply with these terms and conditions,

(Eligible Entrant).

5. Directors, management, officers, and employees (and their immediate families) of the Promoter and Authorised Honda Motorcycle Dealer employees (and their immediate families) are not eligible to enter the Promotion. Authorised Honda Motorcycle Dealer means a dealer authorised by the Promoter to sell and/or service Honda motorcycles.
6. The Promotion is open from 12am (AEDT) on 1 July 2025 to 11:59pm (AEST) on 30 September 2025 (Promotion Period).

Entries

7. To enter, you must do the following during the Promotion Period:
1. complete a standard scheduled service or an oil change service for your Honda motorcycle with an Authorised Honda Motorcycle Dealer and use genuine Honda oil and parts where available (Qualifying Service); and
2. complete and submit the Promotion entry form (together with the invoice for the Qualifying Service as evidence) available via the QR code at the Authorised Honda Motorcycle Dealer, the Promotion link in the Promoter’s email or text message to you after completing a Qualifying Service, or the Promotion link on the Promoter’s website.
8. Your entry will be deemed to be received at the time the completed entry form is received by the Promoter. Entries received outside of the Promotion Period will only be included in the Promotion at the Promoter’s sole discretion.
9. Maximum one entry per Honda motorcycle.
10. The Promoter reserves the right to disqualify you if it becomes aware that you or your entry do not comply with these Terms and Conditions. You are required to retain your invoice or receipt in relation to the Qualifying Service.

Prizes

12. The prizes are set out in the following table (Prizes):

Prize	Value (inclusive of GST)	Quantity	Total prize pool (inclusive of GST)
Honda Experience trip to AUSX Supercross Championship in Melbourne on 22 November 2025 for two people	$3,750	8	$30,000

13. Each Winner will receive a Prize of a Honda Experience double pass to the AUSX Supercross Championship in Melbourne, return domestic flights to Melbourne from your Australian state or territory (if applicable), two nights’ accommodation in a 4 star twin share hotel room, return transfers between the airport and hotel and the hotel and event, daily breakfast and lunch, travel insurance. The Prize value is an estimate based on average costs of the inclusions.
14. The Prize excludes spending money.
15. Each Winner agrees to sign any contract or other documents necessary to receive the Prizes and comply with any third party terms and conditions governing the AUSX Motorcross event, flights and accommodation.
16. Prizes are non-transferrable, non-exchangeable and non-redeemable for cash.
17. The Promoter assumes no responsibility for any tax or other consequences related to the collection or use of the Prizes. It is your responsibility to seek independent financial advice in relation to the Prizes.

Draw

17. There will be a total of 8 winners (Winners), with 1 winner for each state and territory.
18. The Promoter will conduct a separate draw for the entries received in each state and territory. An entrant’s state or territory will be determined based on the state or territory of the dealer completing the Qualifying Service.
19. All 8 draws will be conducted at 11am (AEST) on 3 October 2025.
20. The draws will take place at TPAL, currently located at Level 28, 2 York Street, Sydney, NSW 2000. The Promoter will draw additional entries in the order they were drawn, to be considered as reserve winners in case a Winner is later deemed to not be an Eligible Entrant or does not claim the Prize within the Claim Period.
21. The Promoter will notify a Winner they have won a Prize in writing via email by 6 October 2025 (Notification). Each Winner must claim their Prize by 5pm (AEDT) on 20 October 2025 by providing all information requested by the Promoter (Claim Period).
22. If a Winner does not claim the Prize during the Claim Period, the Promoter will award the Prize to the next reserve winner (who will also be known as a Winner). The next reserve winner will be notified in writing via email the business day after the Claim Period ends and must claim their Prize within 14 days. If any Prize remains unclaimed after that, it will be forfeited.
23. The Promoter will publish the Winners’ last name, first initial and postcode at https://motorcycles.honda.com.au/owners/servicing within 30 days of the date of the relevant draw.

Privacy

24. You consent to the Promoter collecting your personal information for the purposes of conducting the Promotion (including to communicate with you and provide the prize to you), and complying with any laws relating to the Promotion (including publishing the name and details of the Winner).
25. As a condition of entry, you also consent to the Promoter using your name, likeness, image, voice and/or entry in promotional and advertising activity at any time, without compensation. By participating in the Promotion, you consent to these uses and disclosures of your personal information. If you are the Winner you must, at the Promoter’s request, participate in all promotional activity (such as publicity and photography) related to winning the Prize, free of charge.
26. Entry into the Promotion also entitles the Promoter and any related companies that use the Promoter’s name (“we”/”us”) to let you know from time to time about news, offers, products and services you might be interested in (by any medium, including telephone, email, mail, SMS or online marketing). In order to carry out direct marketing, your personal information will be collected from and disclosed to others that provide us with specialised data matching, trending or analytical services, as well as general marketing services. We, and other people who provide us with services, may combine the personal information collected from entrants or others, with the information we, or other companies in the Promoter’s Group, or our service providers already hold about you. We may also use online targeted marketing, data and audience matching and market segmentation to improve advertising relevance. It is a condition of entry that you consent to receive the Promoter’s marketing communications, although you may opt out of, or unsubscribe from, receiving marketing communications at any time, under applicable legislation.
27. The Promoter may disclose your personal information for these purposes to its related companies, Authorised Honda Motorcycle Dealers, service providers who assist us with performing business functions (including marketing agencies and data analysts), agents and to state and territory lottery. Some of these third parties may be located overseas.
28. The Promoter and these third parties may combine the personal information in your entry with other information that the Promoter or these third parties already hold about you. The Promoter may also use online targeted marketing, data and audience matching and market segmentation to improve advertising relevance.
29. All personal information is handled in accordance with these terms and conditions, the Promoter’s Privacy Collection Notice (https://motorcycles.honda.com.au/privacycollection) and the Promoter’s Privacy Policy (https://motorcycles.honda.com.au/privacypolicy). The Promoter’s privacy policy contains information about how you can access or correct your personal information, or make a complaint about a breach of the Australian Privacy Principles.

General Conditions

30. You are responsible for ensuring that your entry content complies with these terms and conditions. “Entry content” includes any content that you submit, upload, transmit, publish, communicate or use in connection with your entry into the Promotion.
31. The use of automatic entry software, mechanical or electronic devices that allows an entrant to automatically enter the Promotion is prohibited and may render all entries submitted by that entrant invalid.
32. Incomplete, indecipherable, incomprehensible or inappropriate entries will be deemed invalid. The Promoter takes no responsibility for late, lost, incomplete, indecipherable or incorrectly submitted, misdirected or invalid entries, delays or failures in any equipment or telecommunications service used to administer this Promotion.
33. The Promoter may, in its absolute discretion, declare an entry invalid or disqualify you or anyone who tampers with the entry process or benefits from such tampering, submits an entry that is incomplete, inappropriate or not in accordance with these terms and conditions, or otherwise acts in a manner that is disruptive, dishonest or calculated to jeopardise the fair and proper conduct of this Promotion.
34. The Promoter reserves the right to require you to verify the validity of your entry within a time specified by the Promoter, including but not limited to your identity, eligibility, age, address and to disqualify you if you do not satisfy any entry criteria in these terms and conditions. If there is a dispute as to your identity, the Promoter reserves the right, in its sole discretion, to determine your identity. Errors and omissions may be accepted at the Promoter’s sole discretion. Proof considered suitable for verification is at the Promoter’s discretion.
35. You will not be charged an administrative or delivery fee for the Prize. However, any additional costs applicable to the collection and use of the Prize that are not expressly stated in these terms and conditions will be your sole responsibility. Information on how to enter, the Prize, and other details contained within promotional material form part of these terms and conditions. These terms shall prevail to the extent of any inconsistency with any promotional material.
36. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify the Prize, subject to state or territory regulation.
37. The Promoter assumes no responsibility for: (i) any error, omission, interruption, or delay in the operation or transmission of any communication sent to (or by) the Promoter or any entrant whether caused by problems with communication networks or lines, computer systems, software or internet service providers, congestion on any carrier network or otherwise; (ii) any theft, destruction or unauthorised access to, or alteration of such communications; (iii) any problem with, or technical malfunction of, any computer system or other equipment used for the conduct of the Promotion; (iv) any incorrect or incomplete information which may be communicated in the course of administering this Promotion (whether as a result of one of the foregoing causes or otherwise); or (v) any delay in delivery (when not directly caused by the Promoter or its supplier), or failure of safe delivery of the Prize.
38. If this Promotion is interfered within any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law, and subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.
39. All of the Promoter's decisions in relation to all aspects of this Promotion are final and no correspondence will be entered into. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
40. Nothing in these terms and conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Australian Consumer Law (contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth)), as well as any other applicable implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).
41. The Promoter, its associated companies and agencies and any of their personnel exclude all liability, except for any liability that cannot be excluded including the Non-Excludable Guarantees, for any loss (including any damage, claim, injury, cost or expense) which is suffered or incurred by the Winner in connection with the Promotion, or the Prize, including without limitation: (i) any indirect, special, economic or consequential loss; (ii) any loss arising from the negligence of a related entity or agent of the Promoter; and (iii) any liability for personal injury or death.

ACT: TP 25/01370 NSW: TP/04388